English Game Master

CCP is looking for enthusiastic customer service oriented individuals to apply for the position of Game Master to work on the popular online world EVE Online. Successful candidates will have the chance to work with players on both the western and local versions of the EVE universe interacting with foreigners and local player-bases alike.

As a Game Master, selected individuals will have the responsibility of helping individual players in game as well as be responsible for the general function of many aspects of our online world. No spoken English is required, although decent written English is desired. The CCP Customer service program is an excellent opportunity for those who want to get involved with a western game company, or plan on expanding their talents in the customer services field. Additionally, as our offices are continually growing and expanding, we welcome chances for further advancement of high-potential employees. Our offices in Shanghai offer excellent benefits, competitive salaries, and a phenomenal work environment with the opportunity to meet lots interesting and talented colleagues locally and from abroad. We offer a full Game Master training program for our selected candidates.

Core Responsibilities

  • Helping EVE online players with
  • Starting the game
  • Account problems
  • In-game issues
  • Community relations
  • Game client issues
  • Testing
  • Limited translation work

    Required Experience/Skills:

  • CET-6 and above (or equivalent skill level) in written English. Spoken English is preferred but not required.
  • A basic knowledge of operating computers
  • Windows XP
  • Internet explorer Pluses
  • A keen interest in video games
  • Written skill in other languages (Japanese, German, etc.)




    • All applications and resumes should be written in English.
    Your application will be treated confidentially. We would like to thank all applicants who apply, however, only those selected will be contacted. CCP is an equal opportunity employer

    Tips for applicants
    • Please do not send a longer resume than two pages.
    • Programmers should have a good resume and cover letter. A sample of their code is a definite advantage.
    • Artists should send a portfolio with resume and cover letter. Illustrators can send a physical file as their portfolio, whereas modelers and animators must submit a demo reel in CD or DVD format or email a link to their online portfolio. Please note that the demo or reel will not be returned to you.
    • Level designers should include a CD or DVD that contains files of 3D levels and maps that they've created.
    • Sound designers should include a CD with several tracks